Hi !
I do not sell any software as of now..but as a software professional wanted to do my best bit to get our customers satisfied [delighted?] and keep happily referring to us.
also,the thing is that I am thinking to follow my own MicroISV -> St...
Hi Lalit
There are several keys to having a customer come back to you. Here are a few though:
- they get the results you said they would get
- they trust you
- you appreciate them and show it
- they enjoy working with you
- you have more you can ...
great intimate service. that very often overcomes the shortcomings of a poor product.
don't forget that a vendor or a service provider cannot take all credit for a customer coming back to him. very often the pain of jettisoning a poor product or ...
Regular software updates, newsletters, regular publications of case studies that tell user about real-life situations when the product helped someone to solve a problem, plus press-releases. Different incentives work fine too. Actually, I'm not a ...
Speaking from a consumer stand-point:
1) The obvious one...a "great" product
2) A product that is steadily improved from both a feature and performance perspective
3) An upgrade path, in terms of price and/or product version offerings , that reco...
Hi All,
I am kind of newbie here and I have to admit I am not good enough when it comes to correctly wording the question..but can't help my curiosity
I had one question for all executors..What is essential qualities for any product company or c...
April 16
Lalit Kale is now a member of Business of Software